Bound Memories
Customer support

We’re here to help.

Contact Bound Memories with questions about creating a book, an existing project, payment, production or UK delivery.

Get in touch

The easiest way to reach us is by email. Include your order reference when your message relates to an existing purchase.

Response time

We aim to respond within 24–48 hours.

Frequently asked questions

Helpful answers before you contact us.

What content can I use?

You can add photographs, PDFs, written messages, and supported social media names and comments extracted from screenshots, after you review and approve them.

Where do you deliver?

The current checkout supports valid UK delivery addresses, with standard, tracked and express options shown where available before payment.

Can I preview my book?

Yes. You review and approve a digital preview before proceeding to checkout and printing.

Ready to preserve your memories?

Create a personalised printed keepsake and approve the design before ordering.

Create Your Book